Terms of Service — review draft

1. Agreement

By creating an account, accessing the dashboard, using an API key, or otherwise using Boundry, you agree to these Terms. If you use Boundry for an organisation, you confirm that you have authority to bind that organisation. You must be at least 18 years old and legally capable of entering this agreement.

An order form or written enterprise agreement may add to these Terms. If they conflict, the signed document controls for the services it covers.

2. The service

Boundry provides transactional email infrastructure, APIs, dashboard tools, documentation, and related services. Sydney is the only live communication region at the effective date of these Terms. Roadmap products and future regions are not part of the service until we make them generally available.

We may improve, replace, or discontinue features. If a change materially reduces paid functionality, we will provide reasonable notice where practicable. Beta and early-access features may change or be withdrawn and may not be suitable for production use.

3. Accounts and credentials

You must provide accurate account information, protect login and API credentials, limit access to authorised people, and notify us promptly of suspected compromise. You are responsible for activity performed through your accounts and credentials unless caused by our breach of these Terms.

4. Your use of Boundry

You must not use Boundry to:

• send spam, unsolicited bulk email, or deceptive messages;
• facilitate phishing, fraud, impersonation, or credential theft;
• distribute malware or content that unlawfully harms others;
• violate privacy, intellectual property, consumer, or communications laws;
• probe, disrupt, overload, or bypass service security or limits;
• send from a domain you are not authorised to use; or
• help another person do any of these things.

You must maintain a lawful basis for the communications you send, provide required notices, honour opt-outs where applicable, and avoid uploading data you are not authorised to process. Boundry is designed for transactional communications, not marketing campaigns.

5. Customer data

You retain your rights in data submitted to the service. You give us the limited rights needed to host, process, transmit, secure, and support that data and to comply with law. We do not acquire ownership of customer message content.

You are responsible for the accuracy, quality, legality, and source of customer data and for the instructions you give us. Our Data Processing Addendum applies when we process personal data for you in providing the service.

6. Security and regional boundaries

We maintain safeguards described on our Security page. The selected region controls the Boundry communication data plane, not every participant in email delivery. Recipient mailbox providers, customer webhook endpoints, identity services, and disclosed network providers have the roles stated in the Region Manifest.

No security measure eliminates every risk. You remain responsible for securing your applications, endpoints, domains, devices, and access to exported data.

7. Fees and taxes

Published prices are in United States dollars unless stated otherwise. If paid billing is enabled for your account, you must pay the fees and applicable taxes shown at purchase or in an order form. Usage may be measured by accepted messages and other published usage units.

We will give reasonable advance notice of price changes affecting an existing paid subscription. Enterprise commitments, service levels, credits, and support terms apply only when included in a signed order.

8. Intellectual property

Flindev and its licensors retain all rights in Boundry, including its software, documentation, branding, and service design. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable right to use the service during your subscription.

If you provide feedback, you allow us to use it without restriction or payment, provided we do not identify you publicly without consent.

9. Confidentiality

Each party may receive non-public information that a reasonable person would understand to be confidential. The receiving party will protect it with reasonable care, use it only for the agreement, and disclose it only to people and providers who need it and are bound by confidentiality obligations. This does not cover information that is public through no breach, already lawfully known, independently developed, or lawfully received from another source.

10. Suspension and termination

We may suspend access when reasonably necessary to protect the service or others, investigate abuse, comply with law, address unpaid fees, or respond to a material breach. We will limit suspension to the affected scope where practical and provide notice unless doing so would create risk or violate law.

You may stop using Boundry at any time. Either party may terminate a paid agreement for material breach if the breach is not cured within 30 days after written notice, or immediately if the breach cannot be cured. Terms intended to survive termination, including payment, confidentiality, intellectual property, liability, and dispute terms, continue to apply.

11. Warranties

We will provide paid services with due care and skill. Rights and remedies that cannot lawfully be excluded, including applicable rights under the Australian Consumer Law, continue to apply.

To the maximum extent permitted by law, the service is otherwise provided as available. We do not promise uninterrupted operation, universal deliverability, a particular inbox placement, or compliance with laws that apply specifically to your business or content.

12. Liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, exemplary, or consequential loss, or for lost profits, revenue, goodwill, or data, arising from the service.

Except for liability that cannot be limited, your payment obligations, infringement or misuse of the other party's intellectual property, breach of confidentiality, or unlawful use of the service, each party's aggregate liability arising from these Terms is limited to the fees paid or payable for the service during the 12 months before the event giving rise to the claim. For a free service, Flindev's aggregate liability is limited to AU$100.

13. Indemnity

You will indemnify Flindev against third-party claims and reasonable costs arising from your unlawful content, your infringement of another person's rights, or your material breach of section 4, except to the extent caused by Flindev's breach, negligence, or wilful misconduct.

14. Governing law and disputes

These Terms are governed by the laws of New South Wales, Australia. The parties submit to the courts of New South Wales and the Commonwealth of Australia with jurisdiction there. Before commencing proceedings, each party will try in good faith to resolve the dispute through written notice and discussion, except where urgent relief is needed.

15. General

Neither party may assign these Terms without the other's consent, except in connection with a merger, reorganisation, or sale of substantially all relevant assets. Flindev may use subprocessors as described in the DPA. Neither party is liable for delay caused by events beyond its reasonable control. If a provision is unenforceable, the remaining provisions continue. Failure to enforce a right is not a waiver.

16. Changes and notices

We may update these Terms. We will provide reasonable notice before a material change takes effect, unless an urgent legal or security need requires a faster change. Continued use after the effective date means you accept the updated Terms.