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Documentation/Add Boundry's DNS records in GoDaddy

Add Boundry’s DNS records in GoDaddy

Copy each record from your domain page in the Boundry dashboard into GoDaddy’s DNS editor, wait for them to resolve, then select Verify. This guide covers the DKIM, SPF, bounce MX and DMARC records, plus the optional tracking record and, where your region has receiving enabled, the inbound record.

Before you start

  • Add the domain to your project first, so the dashboard has generated its records. See verify a domain.
  • Check that the domain uses GoDaddy’s nameservers. GoDaddy’s help says records added in its DNS editor only take effect when GoDaddy hosts the domain’s DNS; if you use another DNS host, add the records there instead.
  • Keep the Boundry domain page open. Its values are specific to your domain and region, so copy them from there rather than from this page.

The records Boundry asks for

The names below show the shape of each record for mail.example.com. The dashboard shows the exact name, value and priority for your domain.

RecordGoDaddy type and nameValue
Boundry DKIMTXT, <selector>._domainkey.mailThe DKIM public key, starting v=DKIM1; p=.
SPFTXT, bounce.mailA v=spf1 policy that includes Boundry’s regional SPF hostname.
Bounce MXMX, bounce.mail, priority 10The Amazon SES feedback hostname shown in the dashboard.
DMARCTXT, _dmarc.mailFor example v=DMARC1; p=none. Skip it if the domain already publishes a DMARC policy.
Inbound MXMX, mailNative inbound is deployment-gated. Publish this record only once your region reports receiving as enabled and ready, and use a dedicated subdomain. See receive email.
TrackingCNAME, track.mailOnly if you enabled open or click tracking. Points at Boundry’s tracking host.

Add a record in GoDaddy

1

Open the DNS editor. Sign in to your GoDaddy Domain Portfolio, select the domain to open its Domain Settings page, then select DNS.

2

Add the record. Select Add New Record and choose the type from the Type menu: TXT, MX or CNAME. Use Add More Records to enter several at once.

3

Fill in the fields. Paste the value from the Boundry dashboard. GoDaddy’s Name field takes a prefix such as bounce rather than a full hostname, so enter only the part before your domain.

4

Save. Select Save, or Save All Records if you added several. Domains with GoDaddy’s Domain Protection ask for a verification code first.

Name field: the mistake that stops verification

GoDaddy’s Name field expects a prefix, so if Boundry shows bounce.mail.example.com and your domain in GoDaddy is example.com, enter bounce.mail. Typing the full name can create a record at bounce.mail.example.com.example.com, which Boundry never looks up. When the domain you add to Boundry is the root domain, the DKIM name is the selector plus ._domainkey only.

Things to check on each type

  • DKIM: paste the whole value. It is long, and a value cut off at a line break or a missing p= key fails verification.
  • SPF: a name can only have one SPF record. If bounce.mail already has one, merge Boundry’s include into it rather than adding a second.
  • MX: put the number from the dashboard in Priority, and the hostname alone in Value.
  • DMARC: _dmarc can hold one policy. Keep the existing one if there is one.
  • Inbound: do not point the MX record of a domain that already receives company email at Boundry. See add a domain.

Verify the domain

GoDaddy’s help says most DNS changes take effect within an hour and can take up to 48 hours to appear everywhere. GoDaddy’s default TTL is one hour. Once the records resolve, open the domain page in Boundry and select Verify, or call the API. Each record shows as pending or verified, so you can fix one and verify again without recreating the domain.

Verify by API
bash
curl -X POST https://api.au.boundry.dev/domains/dom_.../verify \
  -H "Authorization: Bearer $BOUNDRY_API_KEY"

If a record stays pending

  • Look the record up with a public DNS checker or with dig using the record’s own type: dig TXT <name> for DKIM, SPF and DMARC, dig MX <name> for the bounce and inbound MX records, and dig CNAME <name> for tracking. If nothing returns, the record may be at the wrong name, GoDaddy may not host your DNS, or a resolver may be caching an earlier empty answer, so check the name and then wait for propagation.
  • Look for the doubled domain described above.
  • Check for a stray space or quote around a TXT value.
  • Wait, then verify again. Slow propagation is the most common cause.

Questions about GoDaddy and Boundry

Where do I add DKIM records in GoDaddy?

Sign in to your GoDaddy Domain Portfolio, select the domain to open Domain Settings, select DNS, then Add New Record. Pick TXT as the type, enter the selector and ._domainkey (plus any subdomain prefix) as the Name, and paste the DKIM value from your Boundry domain page.

Do I type the full domain in GoDaddy’s Name field?

No. The Name field takes a prefix, so if Boundry shows bounce.mail.example.com for the domain example.com, enter bounce.mail. Typing the full name can create a record at a doubled domain that Boundry never looks up.

How long do GoDaddy DNS records take to work?

GoDaddy’s help says most DNS changes take effect within an hour and can take up to 48 hours to appear everywhere. Once a record resolves, select Verify on the Boundry domain page; records already verified stay verified.

Can I add the records if my nameservers are not GoDaddy’s?

Records added in GoDaddy’s DNS editor only take effect when GoDaddy hosts the domain’s DNS. If the domain uses another DNS host, add the same records there instead.

What if the name already has an SPF or DMARC record?

A name can have only one SPF record and one DMARC policy. Merge Boundry’s SPF include into the existing record rather than adding a second one, and keep an existing DMARC policy instead of replacing it.

Next steps

After the domain is verified, send your first email. If messages land in spam, the guide to why emails go to spam explains what authentication does and does not fix. If Gmail shows a “via” label, read what the Gmail via label means, and if mail bounces, how bounces work.

GoDaddy steps are from GoDaddy’s help articles for adding a TXT record and managing DNS records, checked on 2026-11-06. GoDaddy changes its screens, so button labels may differ in your account.

Follow the full verification guide